Guides & Tutorials

ShopMate - Processing a Transaction

1. ShopMate – Scanning products at the point of sale 2. ShopMate – Voiding an article in the transaction 3. ShopMate – Discounts
4. ShopMate – Age-restricted products 5. ShopMate – Printing receipts 6. ShopMate – Historic transactions
7. ShopMate – Cancel the whole transaction

1. ShopMate – Scanning products at the point of sale

2. ShopMate – Voiding an article in the transaction

If a customer changes their mind about a product that has been entered into a transaction, either by scanning or selecting a hotkey, you can remove it from the transaction quickly and easily.

3. ShopMate – Discounts

If you print a receipt for the sale, the discount will be shown. All discounts will be recorded, and sub-totals are shown in the Session Reports. Details of each discount can also be found in the Alterations report in the main reporting area of the system.

4. ShopMate – Age-restricted products

This section describes how ShopMate handles the sale of DVD, lottery, tobacco or alcohol products where customers must be over a particular age limit in order to purchase the product.

5. ShopMate – Printing receipts

ShopMate does not print receipts automatically unless there is a payment as part of the transaction. We have set up the system in this way, because many customers do not want receipts for small transactions. Printing receipts for every transaction is wasteful. Receipts can be printed easily and quickly on request.

6. ShopMate – Historic transactions

7. ShopMate – Cancel the whole transaction

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