Guides & Tutorials

ShopMate - Hotkeys

The standard touchscreen layout allows you two main ways to record sales of non-barcoded items. ‘unpriced’ hotkeys and ‘priced’ hotkeys. For example, if you sell phone top-ups, each customer might want to top up their phone by a different amount. So, for phone top-ups we recommend that you use ‘unpriced’ keys. To record a phone top-up sale, you select the phone hotkey, which displays the options shown.

Use the keypad to enter the value of the top-up that the customer wants e.g. 500 (£5.00) followed by the relevant hotkey (such as Vodafone.) The sale of the Vodafone top-up is shown on the light blue ‘till-roll’ section of the screen.

Another important use of hotkeys is for products that do have barcodes, but which tend to be difficult to scan. For example, at the beginning of the day, when customers are trying to get to work in a hurry, they do not want to queue in your shop. If they have the correct change, they may pick up a newspaper, put the money on the counter and run out of the shop. To record the sale of that newspaper, you select the appropriate hotkey. This will keep your cash drawer reconciled with the ShopMate system. You can adjust the prices of the priced hotkeys by pressing and holding the hotkey for a couple of seconds. This will show the Manage Products screen where you can change the price.

1. ShopMate – Deleting hotkeys 2. ShopMate – Setting up Hotkeys 3. ShopMate – Add new product on Hotkeys
4. ShopMate- Create a button on the front screen 5. ShopMate – Setting the prices of newspapers hotkeys 6. ShopMate – Deleting hotkeys

1. ShopMate – Deleting hotkeys

2. ShopMate – Setting up Hotkeys

3. ShopMate – Add new product on Hotkeys

4. ShopMate- Create a button on the front screen

5. ShopMate – Setting the prices of newspapers hotkeys

This is slightly different to setting prices of other hotkeys and needs to be done each day for the first week so that the hotkey can be linked to the newspaper barcode for reporting and stock purposes.

6. ShopMate – Deleting hotkeys

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