Expertise in every area

With a team of over 50, we have the expertise to support your retail business and help you boost your profits with EPoS and value added services.

Expert Support is currently unavailable

Support available 365 days a year

46 video tutorials available

2,429 live trading shops

3,694 ShopMate tills active now

Specialised Support

Customer Support

Software Development

Hardware & Installations

Data Analysis & Insights

Customer Support

A good EPoS system should be at the centre of your store and we know how disruptive it is when things go wrong.

That’s why our expert UK support team are available and will work to fix your till remotely on the first call so you can get back to business.

Software Development

We’re always striving to improve ShopMate EPoS system. Our development team spend each day developing new features and refining ShopMate to make it as reliable and easy to use as possible.

We also regularly integrate with third party services to give you more revenue opportunities.

Hardware & Installations

We designed ShopMate to not only be easy to use but also easy to set up yourself. If you’d rather, an experienced installer can visit your store and install your till, tidy any cabling and carry out basic training to get you going.

What’s more, all of our tills include a 3 year ‘back-to-base’ warranty so you can rest assured that you’ll always have access to a working till.

Data Analysis & Insights

Did you know that in 2015 ShopMate processed £1.4bn of transactions. We store and analyse every transaction to provide data and insights to retailers and suppliers.

We carry out analysis of product sales, baskets, time of day, day of week and more.

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