Drive your career in the right direction
Be a part of our vision

Make your mark with our growing company

Working at ShopMate means flexibility, trust and meaningful choices.

Being part of the ShopMate team means being a member of a community that prioritises growth, mutual trust, and respect. We believe in constant improvement and embrace a feedback-based approach. Above all, we care about the impact of our work on the world, the well-being of each employee, and creating sustainable products for our customers. We strive to provide a safe, inclusive, and productive workplace for all.

Learn about our vision.

Our values have been distilled into six defining principles that guide our interactions with customers and colleagues, form the cornerstone of ShopMate’s culture, and serve as a touchstone as we grow and evolve. Our aim is to be the trusted partner for EPoS solutions for the independent convenience and forecourt sector.

Put customers first

We strive to exceed our customers’ expectations, aiming to build strong relationships, and create a loyal customer base, which leads to long-term success and growth.

Listen to our customers

We pay close attention to what our customers say and use their input to improve our products and services. This approach enables us to understand our customers’ needs.

Work with purpose and integrity

We stay true to our values, aiming to make a positive impact, and consistently acting honestly and transparently . We want to achieve success while making a positive contribution to the world.

Support our colleagues

By supporting one another, our colleagues can work together to achieve common goals, develop their skills, and build a positive and productive workplace culture.

Standing by our words

We are always responsible for everything we do. This approach helps us establish a positive reputation and achieve success at a personal and professional level.

Provide solutions that add value

Our goal is to deliver products and services that offer benefits and provide real value. Increasing our customers’ satisfaction helps us to build long-lasting relationships and drive growth and success.

Your voice matters.

We believe that a company is nothing without their people. We want to earn our team’s respect and engagement. That’s why we continue using data and feedback to improve our internal processes and communication, talk to the team about what they want us to work on next, and we listen.

It's all about people. Let’s hear them out.

ShopMate is a good company to work for as everyone is friendly and helpful. I have progressed from Customer Support Assistant to Testing Manager with plenty of training and support.

Craig Chambers
Testing Manager

Job opportunities.

Our mission at ShopMate is to help independent convenience shop and forecourt owners succeed with our EPoS solutions and inspire growth through powerful partnerships. If you would like to join to the ShopMate family, do not hesitate to contact us.
We are always looking to add new talent to our team.

You decide what comes next.

Browse our open positions

We offer our team members personalised opportunities for growth, based on their level of experience. There is always room for development.

Technical Support Agent
We are recruiting a skilled individual for the role of Customer Support Technician

More than just a job.

There is no better investment than investing in people, to help them reach their best potential.

Benefits.

Some of the perks of working here.

Your working environment

  • The opportunity to progress your career at one of the UK’s leading companies
  • Hybrid working model split between the office and remote work for some teams
  • 25 days of annual leave per year
  • Long service award
  • Vibrant and friendly office in Essendine (complete with ping pong, pool table, darts, equipped exercising corner and stocked kitchen)

Your health & wellbeing

  • Smart Health inc. 24/7 virtual GP
  • Subsidised Eye Test
  • Cycle to work scheme
  • Subsidised flu vaccinations
  • Discount cards
  • Employee cooking events every two weeks

Your family & finance

  • Company-matched pension
  • Death in Service Cover
  • Bonuses

Your learning & development

  • Monthly 1 – 1’s
  • Annual Review
  • Community Events
  • Appropriate training

What you wanted to know about working with us – FAQ.

All your frequently asked questions about working at ShopMate answered.

What does the recruitment process look like?

I would like to expand my knowledge, do you have any resources that could help me?

What is the career path?

How do you care for the self-development of employees?